Our company is committed to ensuring the security of our customers' personal information at the highest level. This privacy policy explains how we collect, use and protect our customers' information. By using our services, you are deemed to have accepted this policy.
1. Information Collected
Personal Information: Information such as name, surname, contact information (e-mail, phone), address and payment information.
Service Usage Data: Information on how the services are used (e.g. order history and customer feedback).
2. Use of Information
The information collected may be used for the following purposes:
To provide service or product delivery and manage processes.
To verify your orders, improve the service and increase customer satisfaction.
To communicate special offers and campaigns to you (upon your request).
To comply with legal requirements.
3. Information Sharing
Your customer information will not be shared with third parties except in the following cases:
When it is necessary to fulfill legal obligations.
When it is mandatory to share with our business partners (e.g. logistics or payment providers) for the provision of the service.
In special cases where we obtain your consent.
4. Information Security
Your personal information is stored on secure servers and is protected against unauthorized access by encryption, firewalls and other technological measures.
Our systems are regularly updated and audited to increase data security.
5. Cookies and Tracking
Cookies may be used on our website:
Cookies are small data files stored in your browser to enable you to use our services more efficiently.
You have the option to not accept or disable cookies. However, in this case, your access to some of our services may be limited.
6. Data Retention Period
Customer information is not stored unless it is required by legal requirements or for the provision of services.
The relevant information is securely destroyed upon your request or upon expiration of the legal period.
7. Customer Rights
Access to Information: You have the right to learn what information we store.
Correction and Deletion: You can correct inaccurate information or request that your information be deleted.
Withdrawal of Consent: You have the right to withdraw the consent you have previously given.
8. Changes to the Policy
Our company reserves the right to make changes to the privacy policy. In case of any changes, our customers will be informed and the current policy will be published on our website.
9. Contact
If you have any questions about our privacy policy or the use of your information, please do not hesitate to contact us. The privacy and security of your personal information is our top priority.
Our company continues its activities by adhering to this policy in order to be worthy of the trust of our customers.