Terms and Conditions
These terms and conditions determine the basic rules regarding the use of the services and products offered by our company to our customers. By using our services or products, you are deemed to have accepted the following terms:
1. Service and Product Delivery
Payment is not requested until all services and products are delivered to the customer completely and completely.
After the service or product presentation is completed, the process is concluded by obtaining the approval of the customer.
2. Satisfaction Priority
Customer satisfaction is at the center of all our activities. After the service or product is presented, payment is not collected until our customer's satisfaction is achieved.
Payments made after satisfaction approval is received are not refunded due to the completion of the delivery.
3. Responsibilities and Commitments
Our company guarantees to provide the services and products promised to the customer at the specified quality standards.
In case of force majeure reasons such as technical failures, natural disasters or delays caused by third parties, we communicate with our customers and provide appropriate solutions.
4. Pricing and Payment
All pricing details are transparently communicated to the customer and no hidden fees are applied.
The payment process starts after the customer's satisfaction approval.
5. Usage Limitations
The products or services offered must be used for legal and ethical purposes.
In case of misuse, damage or illegal use of the services or products by the customer, our company reserves the right to stop the service and initiate legal action.
6. Privacy and Data Security
Our customers' personal information and data are used only in the provision of services and are not shared with third parties.
Our company applies the highest level of technological measures to ensure data security.
7. Cancellation and Return Policy
The customer has the right to cancel before the service or product delivery is completed.
Payments made with satisfaction approval after delivery cannot be returned due to the completion of the delivery process.
8. Dispute Resolution
In case of any dispute, we undertake to seek amicable solutions with our customers.
In cases where a solution cannot be provided, legal authorities may intervene and the legal rights of the parties are protected.
Right to Change
Our company reserves the right to make changes to these terms and conditions when necessary. In case of any changes, our customers will be informed.
Contact
Please contact us for your questions or requests regarding the terms and conditions. We always aim to provide you with the best service.