Our company has adopted customer satisfaction as a priority and has organized the payment system in a structure based entirely on trust. Our cancellation and return policy regarding our products and services is implemented in accordance with the following principles:

1. No Fee is Requested Before Service and Product Delivery

No payment is requested before our products and services are fully presented to our customers and customer satisfaction is achieved.

This policy has been created in order to guarantee the satisfaction of our customers.

2. Payment After Satisfaction Approval

After the delivery of the product or service, the payment process is initiated by receiving positive feedback from our customer.

No payment is collected until customer satisfaction is approved.

3. Payment Refund and Cancellation

Payment is made only in cases where the customer is fully satisfied with the product or service.

The payment made after satisfaction cannot be returned since the delivery has been completed and customer approval has been received.

This situation is a result of our company's commitment to transparency and trust principles in its service processes.

4. Exceptions and Support

If you think there are deficiencies or problems with the delivered product or service, please contact our customer support team first. We are committed to doing our best to resolve any issues.

Possible issues with the product or service will be evaluated meticulously to ensure customer satisfaction.

For Questions and Comments

Please do not hesitate to contact us for more information about our cancellation and return policy or to share any issues. Customer satisfaction is the foundation of all our business processes.